Responsible Gaming

Our Commitment to Responsible Gaming

At Rocket Casino AU, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Remember: The house always has a mathematical advantage. Only gamble with money you can afford to lose.

Age Verification

In Australia, you must be 18 years of age or older to participate in gambling activities. We strictly verify the age of all players and do not permit access to anyone under the legal age limit.

If you are under 18, please do not attempt to register or gamble on our platform.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please review the following warning signs:

  • Chasing Losses: Continuing to gamble to win back money you have lost
  • Hiding Gambling: Concealing the extent of your gambling from family or friends
  • Loss of Control: Being unable to stop or reduce your gambling despite wanting to
  • Increasing Amounts: Needing to gamble with larger amounts to achieve the same level of excitement
  • Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
  • Financial Problems: Gambling with money needed for bills, rent, or essential expenses
  • Mood Changes: Becoming irritable or anxious when unable to gamble
  • Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop gambling
  • Borrowing Money: Taking loans or using credit to finance gambling activities
  • Relationship Strain: Arguments with loved ones about your gambling habits

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

We provide a range of tools to help you maintain control of your gambling:

  • Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
  • Loss Limits: Establish a maximum loss limit to prevent excessive betting
  • Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
  • Session Limits: Set time restrictions for your gaming sessions
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

To access these tools, visit your account settings or contact our customer support team.

Support Organizations

If you are struggling with problem gambling, professional help is available:

Australia

International Support

Take Action Today

If you or someone you know is experiencing problem gambling, please reach out for help. There is no shame in seeking support—many people recover and go on to enjoy healthier lives.

Do not hesitate to contact one of the support organizations listed above. Help is available 24/7.